We have noticed several instances of tailgating after hours. Tailgating occurs when two people enter Zoom Fit with only one person using the Zoom Fit App to open the door.
Every member must unlock the door individually using their own app, even when arriving together. This applies even if the door is already open. When members don’t each use their own app to check in, our after-hours security staff cannot identify all individuals in the facility or verify their membership status.
If you are bringing a friend to hang out while you tan or work out, please send that person’s name along with your name to FYI@zoom.fit in advance, letting our after-hours staff know who you are bringing with you.
Please feel free to ask any questions that you may have!